They denied a downgrade to the Green card? Assuming you have held the Platinum a year you need to call again. I have done this multiple times. Call in say you aren't getting value out of Plat and want the green card. Once the partial refund posts which will happen automatically call in again to close green card. This will get you some money back but not full refund. The catch is you have to have held card at least a year.I asked them and they said NO.With Amex there are no AF refunds after 30-days from the statement date with AF charge. A partial way around this is downgrade to green which will give you a pro-rated refund of the difference between green and plat AF. You can then cancel green. It won't be a full refund but it will be something.My advice - forget about AMEX Platinum. Their lounges are packed - I have waited over an hour in Denver to get into their lounge. There are two different lines to stand in just to get inside. Had to pay for my wife - used to be included. Got so disgusted with their lounges that I asked to cancel the card. They said OK, but they would not refund the pro-rated yearly fee. Paid in Jan, contacted them in March. Went to BBB and other avenues, they will not budge. I will not renew, plenty of other lounge options. I fly United often, got the Club card for my wife and she gets me in
Statistics: Posted by THY4373 — Wed Jun 05, 2024 2:00 am — Replies 27 — Views 1812